Since 1999

Privacy Statement

Animal Spirit, located at Kerkstraat 104

6104AE Koningsbosch, is responsible for the processing of personal data as reflected in this privacy statement.


Contact details:

https://www.animalspirit.nl

Kerkstraat 104

6104AE Koningsbosch

Marjolein van Vlodrop is the Data Protection Officer of Animal Spirit She can be reached at marjolein@animalspirit.nl

Personal data we process

Animal Spirit processes your personal data because you use our services and/or because you provide these data to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Address information
  • Phone number
  • E-mail address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Bank account number
  • Reviews are placed on the website with your permission and name until you want them removed or they no longer apply to me.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at marjolein@animalspirit.nl and we will delete this information.

 
Sharing personal data with third parties

Animal Spirit processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising folder
  • Calling or e-mailing you if necessary to carry out our services
  • Inform you about changes in our services and products
  • Give you the opportunity to create an account
  • To deliver goods and services to you
  • Animal Spirit also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making

Animal Spirit does not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions made by computer programs or systems, without the presence of a human being (e.g. an Animal Spirit employee). Animal Spirit uses the following computer programs or systems:

Animal Spirit uses the following computer programs or systems:

  • CMS WordPress and associated plug-ins for the proper functioning of this website
  • WooCommerce for processing orders
  • Mailchimp for sending the newsletter
  • Google Analytics for measuring visitor behavior on the website, so that the website can be improved for visitors

How long we keep personal data

Animal Spirit stores your personal data no longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • Name, email address, address details, phone number and payment details (via website): 7 years.
  • Email address via Mailchimp: no period, until you ask to unsubscribe

Sharing personal data with third parties

Animal Spirit does not sell your information to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Animal Spirit remains responsible for this processing.

Cookies, or similar techniques, that we use

Animal Spirit uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, adjusting or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Animal Spirit and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organization named by you.

You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to marjolein@animalspirit.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Animal Spirit would also like to inform you that you have the possibility of submitting a complaint to the national supervisory authority, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we safeguard personal information

Animal Spirit takes the protection of your data seriously and takes appropriate measures to protect against misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your information is not properly secured or there are indications of misuse, please contact our customer service at marjolein@animalspirit.nl.

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